Arden Theatre Company is concerned about protecting the privacy of our website visitors. Arden Theatre Company does not collect personally identifying data, such as names, addresses, email addresses, except when voluntarily submitted by website visitors. Our site uses online software and forms through which our patrons, donors, and guests request tickets, information and other services. We collect buyer contact information (e.g., their email addresses and mailing address), unique identifiers (e.g., their patron ID number) and financial information (e.g., their account and credit card numbers). Contact information from our order forms or information request forms is used to fulfill orders and send information about the Arden to our patrons by email or conventional mail. A patron’s contact information is also used to contact the patron when necessary. Unique identifiers (such as patron ID numbers) are collected from website patrons to verify the user identity and for use as account numbers in our record system. Information that Arden Theatre Company collects is used to make our website more useful by helping us learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits. The information we receive depends on what you do when visiting this site. In general, we receive two types of information: the personal information you provide voluntarily, and aggregate information about users as a whole.
We may request personal information when you buy tickets or merchandise or register for online contests or other promotional programs we may offer. This personal information may include your name, email address, phone number, street address, etc.
Because of the way Internet computer servers work, we receive certain types of information about general activity at the Arden Theatre Company website. This does not include personal identifying information, but does include the number of times the Arden Theatre Company website is visited, which pages are requested most, the domain names (e.g., “aol.com”) from which visitors are coming, and the date and time of each visit. Arden Theatre Company compiles this information into an aggregate form for statistical analysis and reporting. These reports track website activity overall rather than on an individual level.
The personal information you voluntarily provide is used to fulfill your request(s) (e.g., for ticket orders, information, entry in a contest or sweepstakes, etc.). Because aggregate information does not include personal identifying information, we cannot use aggregate information to identify you. We review it for statistical purposes. This helps us continue to build a better website for you. We may disclose aggregate data to third parties (such as advertisers or actual or potential donors) or include it in public records.
Arden Theatre Company uses Secure Socket Layer (SSL) technology when finalizing your order. SSL provides strong encryption and security for processing online transactions. If you experience any difficulty or prefer to place your order by telephone, please contact the Arden Box Office at 215.922.1122.
Send a remove request if you no longer wish to receive news and special offers from Arden Theatre Company. Remember, however, that by electing to remove your name from the list, you will no longer have first access to ticket offers and the latest news about Arden Theatre Company.
Contacting Arden Theatre Company
If you have any questions about Arden Theatre Company, contact us at 215-922-1122.
Collection of Data
Your username, email address, or other submissions that you make on this site may contain your real name or other personally identifiable information and, as a result, may appear on this site. Like many websites, we may also automatically receive general information that is contained in our server log files such as your IP address and cookie information. Information about how advertising may be served on this site (if at all) is set forth below.
Use of Data
Editing or Deleting Your Account Information
We provide you with the ability to edit the information in your user account that you provided to us during registration by using your personal page configuration area. You may request deletion of your user account by contacting us. Content or other data that you may have provided to us and that is not contained within your user account, such as posts that may appear within our forums, may continue to remain on our site at our discretion even though your user account is deleted.