Streaming FAQ

How do I get my ticket? When will I receive access?

A Year with Frog and Toad: Once you’ve registered, we’ll email you about 24 hours before the streaming premiere on November 30 with your unique password and specific instructions about accessing the production. 

How long do I have to watch the production?

A Year with Frog and Toad will be streaming for two weeks – November 30 to December 13. You’ll be able to watch at any point during that time!  

Can I stop and start the video?

Yes! However, the video will not keep a record of where you’ve left off when you return. Please make note of your time remaining on the slider at the bottom of the video before stopping.

Can I share these videos with others?

You have a unique password that can only be used by you. If you are interested in sharing this production with someone else, you’re welcome to make a donation and register another.

How do I watch it? You have a few options! Here’s how:

  • Computer / Laptop: Follow the instructions in your email. You should have a direct click link that will take you to the appropriate page. NOTE: many computers are able to connect directly to other devices such as TV’s and projectors simply by using an HDMI cord. Interested in learning more about connecting your computer with an HDMI cord? Here’s a step-by-step video!
  • Smart TV: If your TV can access an internet browser, simply type in the URL we provide you from the email sent after registering and enter your unique password.
  • Smart Phone / Tablet: Similar to the computer / laptop options, by accessing your email, you should have a direct click link that will take you to the appropriate page.

When was A YEAR WITH FROG AND TOAD on stage at the Arden?

Its been on the Arden’s stage three (yes THREE) times. It first premiered at the Arden as part of the 2004-2005 Season, then played again in the 2008-2009 Season and most recently in the 2016-2017 Season. This video recording will be from the 2016-2017 production.

Who do I contact with questions?

The most efficient method is to email us at: boxofficer@ardentheatre.org. We’ll be answering technical questions and helping with any login issues. We will get back to you within 24 hours of a submitted request.